Authors:

Abstract

A Study was conducted in a leading apparel manufacturing plant in Kandy  district, Sri Lanka. The specific objectives of the study were to identify the dimensions of  management support, to examine the level of team performance in the organization, and to  analyze the impact of management support on team performance. A questionnaire was  developed based on empirical models, and was administered for a sample of 114 employees.  The sample was drawn by using stratified random sampling. Key informant discussions and  focus group discussions were conducted to gain further insight into the findings.  Descriptive  and inferential (correlation, regression tests etc.) statistical analysis were done by using the  SPSS software. Management support had six dimensions namely; defining key performance  indicators, vision statement, decision making, problem solving, human resources &  administration service, and training & development. Problem solving had the highest impact  on team performance. Organization had a ‘suggestions culture’, which was promoted  through management support. Employees perceived a high level of management support.  Teams have recorded desirable levels of performance. Respondents were of the view that  management support had increased team performance,  which was reflected through a  significant relationship in the correlation analysis.  Creating successful work teams through  optimal management support would add vitality to the performances.

Tropical Agricultural Research Vol. 23 (3): 228-236 (2012)

DOI: http://dx.doi.org/10.4038/tar.v23i3.4660

Keywords: Management support, team performance, effectiveness, decision making